A subscription-based model providing ongoing NetSuite support, monitoring, and optimisation through monthly allocated hours. Predictable. Proactive. Continuous.
What's included
System Configuration
Updates to workflows, saved searches, forms, roles, and permissions within your NetSuite account.
Functional Support
Troubleshooting of business process issues across all NetSuite modules in your implementation scope.
Reports & Dashboard Development
Creation and modification of custom reports, KPI dashboards, and saved searches.
Minor or Major Enhancements
Development of small to large enhancements, custom fields, and forms that fall within the monthly hour allotment.
User Training
Refresher sessions, onboarding for new users, and process walk-throughs delivered by the same team who built your system.
Health Checks
Periodic reviews of system usage, data integrity, and process alignment against best practices.
Engagement tiers
Essential
150 hrs / yr
Lightweight support for stable environments with occasional needs.
→ Functional troubleshooting
→ Saved searches & reports
→ Email & portal support
→ Monthly check-in call
Most Popular
Professional
300 hrs / yr
The most popular option — covers ongoing enhancements and regular usage.
→ All Essential features
→ Minor configuration changes
→ Training sessions
→ Advanced modules implementation
Enterprise
400+ hrs / yr
Full-coverage for high-activity environments requiring dedicated consultant time.
→ All Professional features
→ Custom development hours
→ Quarterly health checks
Pricing available on request
We'll recommend the right tier for your environment and provide a tailored quote.
A flexible, project-based engagement where services are billed based on actual hours consumed. Scoped in advance. Transparent billing. No ongoing commitment beyond agreed scope.
What's included
NetSuite Implementation
Full or phased ERP implementations across Finance, SCM, CRM, and Manufacturing modules.
System Customization
Custom workflows, SuiteScripts, integrations, and advanced configurations scoped and delivered per SOW.
Scoped Enhancements
Well-defined improvements to existing functionality with clear deliverables and acceptance criteria.
Training Programs
Structured user training, admin coaching, and workshop delivery scoped per engagement.
Data Migration
CSV import preparation, legacy data transformation, and cut-over execution planning.
Consulting & Advisory
NetSuite architecture reviews, license optimisation, and pre-implementation consulting.
Engagement tiers
Essential
1–50 hours
Lightweight, targeted work for ad-hoc enhancements or defined small projects.
Most Popular
Professional
51–100 hours
The most popular option — covers mid-scale projects and ongoing enhancements.
Enterprise
100+ hours
Full-scale engagements requiring a dedicated project team and structured delivery.
How it works
1
Scope & Proposal
AVC meets with your team, then issues a scoped SOW with hour estimates and timeline.
2
SOW Execution
Both parties sign the SOW. AVC assigns a project team and schedules the engagement kickoff.
3
Delivery
AVC delivers the scoped work, tracking hours in real time. Weekly progress updates shared with you.
4
Acceptance & Invoice
You review and accept deliverables. Invoice issued based on actual hours consumed.
Any additional scope identified during delivery is handled via a formal Change Order — no out-of-scope work is executed without written approval.
Pricing available on request
Tell us what you need — we'll scope it and send you a tailored proposal.
NetSuite is not a one-size-fits-all system. Eight industries, eight different implementations. We've done them all.
Fintech
SuiteBanking, multi-currency, regulatory reporting, and audit trails built for financial services companies operating in Singapore and the Philippines.
Lot tracking, expiry management, supplier management, and distribution across F&B companies — from single-brand operators to multi-location chains.
Lot TrackingExpiry ManagementSupplier PortalDistribution
Manufacturing
Work-in-progress tracking, bill of materials, production scheduling, and quality control — NetSuite as the operational backbone of your factory floor.
WIP TrackingBill of MaterialsProduction SchedulingQC Management
Wholesale Distribution
Multi-warehouse inventory, purchase order automation, landed cost tracking, and customer-specific pricing for distributors operating across the region.
Shopify and marketplace integration, B2C and B2B customer portals, real-time order sync, and returns management — built on NetSuite's commerce platform.
Shopify IntegrationB2B PortalOrder SyncReturns
Professional Services
Project accounting, resource scheduling, time and expense tracking, milestone billing, and client reporting — for service firms that need to run tight margins.
AVC's proprietary Dealer Management Solution — built entirely on NetSuite. Vehicle inventory, service workshop, parts management, sales, and financing in one platform. The only NetSuite-native DMS in Asia.
AVC's proprietary Agri-Life solution — built entirely on NetSuite. Biological asset tracking, lifecycle-stage management, input consumption, and cost roll-up from birth to sale, for swine, poultry, cattle, and aquaculture operations.
Every engagement is NetSuite. Every time. That focus is why Oracle has recognised AVC as Asia's top Alliance Partner three years in a row.
200+
Implementations
8
Industries
5+
Years
3×
Partner of Year
Industries delivered
Fintech
Retail
Food & Beverage
Manufacturing
Wholesale Distribution
eCommerce
Professional Services
Automotive DMS
Oracle-recognised excellence.
AVC is an official Oracle NetSuite Alliance Partner — and the only firm in Asia to receive the Alliance Partner of the Year award in three consecutive years: 2022, 2023, and 2024.
Oracle's Asia Alliance Partner of the Year designation is awarded to a select group of partners who demonstrate exceptional implementation quality, client outcomes, and NetSuite platform expertise across the Asia region.
Let's add your business to the list.
200 implementations in. The process is proven. The next one is yours.
AVC Software Consulting was founded in 2020 with a single conviction: the best NetSuite partner is one that does nothing else. Six years in, 200+ implementations later — that conviction has paid off three times over.
Our story
AVC was built from scratch around Oracle NetSuite — not as a module in a larger consulting practice, but as the only thing we do. When you engage AVC, you're not getting a team that also does Salesforce, SAP, or Dynamics. You're getting people who have spent their entire careers inside NetSuite.
Since January 2020, we've delivered over 200 implementations across Singapore, the Philippines, and the wider Asia-Pacific region — spanning eight industries from fintech to automotive dealerships. Oracle recognised our work with the Asia Alliance Partner of the Year award in 2022. Then again in 2023. Then again in 2024.
We are headquartered in Singapore with a delivery team based in the Philippines. Both offices operate on SGT/PHT (UTC+8), which means your team and ours are always in the same timezone.
Our values
How we work.
Specialisation
We do one platform and one region. That depth is what makes us better than a generalist firm twice our size.
Partnership
We measure success by whether your business runs better after go-live — not by whether we hit a delivery milestone.
Transparency
Honest scoping, honest timelines. We'd rather set a realistic expectation than win a deal on a promise we can't keep.
The team
The people you'll actually work with.
Every engagement is led by one of us. No hand-offs to junior consultants after the contract is signed.
Wynn Benal
Practice Director
6+ years leading NetSuite engagements across Singapore, Philippines, and Asia-Pacific. Oversees delivery across all active implementations — from scoping through hypercare.
Founded AVC in 2020 and built it into Oracle's most recognised NetSuite partner in Asia — earning Partner of the Year three consecutive years. Drives strategy, Oracle partnership, and key client relationships.
The only Dealer Management System built entirely on Oracle NetSuite. Manage your entire dealership operation — vehicle inventory, service workshops, parts, sales, and financing — in one unified platform. No third-party bolt-ons.
From breeding and birth to market-ready sale, manage the complete agricultural production lifecycle inside Oracle NetSuite — biological asset tracking, input consumption, growth cost roll-up, and mortality accounting, unified with the general ledger.
Understand exactly which NetSuite roles and permissions apply to your team before you go live. Built by our consultants for the real questions clients ask during implementation.
Score your organisation's readiness across 5 critical areas — data, IT bandwidth, change management, process maturity, and stakeholder alignment. Get an instant risk tier and tailored recommendations.
Advanced modules that extend the capability of your core Oracle NetSuite
NetSuite is modular — you only pay for what your business needs. Explore the full list of advanced modules, understand what each one does, and find the right fit for your operations.
Advanced Inventory, Manufacturing & Order Management
How NetSuite handles the tax, e-invoicing, and regulatory requirements that matter most to finance teams in Singapore and the Philippines — from BIR CAS accreditation to InvoiceNow (Peppol).
No jargon. No sales pitch. Just an honest conversation about whether NetSuite is right for your business — and what it would take to get there.
Book a free assessment
30 minutes with our team. We'll assess your current setup, define your requirements, and give you an honest picture of scope, timeline, and investment.
